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Return & Exchange Policy

Return & Exchange Policy 

All items sold are not returnable & refundable except for items with manufacturing defects which will be replaced or refunded based on a case-by-case basis. The item must be in its original packaging, unused, with all tags in place and customer has to email us at enquiries@mumsandbabes.com within 7 days of purchase.

 

The refund will be made upon verification of defect and the customer is liable to bring down the item to Mums&Babes outlets :

 

Mums & Babes (KL) - No.11, Jalan Tandang 51/205A, Seksyen 51, 46050 Petaling Jaya. Tel : +603-77731938

Mums & Babes (Johor) - No.35, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor. Tel : +607-3535988

Mums & Babes (Penang) - 189, Equip Centr3, Jalan Perak, 11600 Georgetown, Penang. Tel : +604-2271888

 

Out-of-Stock Products

We take every measure to ensure that the products we offer are in stock. However, from time-to-time we may sell out situation for a particular item. If the item you ordered is out of stock, we will notify you within two (2) business day of your order.